Datenschutz

1. PRIVACY AT A GLANCE

General Information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data means any data that can be used to identify you personally. Detailed information on data protection can be found in the privacy policy set out below.

Data Collection on Our Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the Legal Notice of this website.

How do we collect your data?

Some data is collected when you provide it to us. This may, for example, include data that you enter into a contact form.

Other data is collected automatically by our IT systems when you visit the website. This primarily includes technical data, such as the internet browser, operating system, or time at which the page was accessed. This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right, at any time and free of charge, to obtain information about the source, recipients, and purpose of your stored personal data. You also have the right to request the correction, restriction, or deletion of this data. You may contact us at any time using the address stated in the Legal Notice regarding this or any other questions relating to data protection. You also have the right to lodge a complaint with the competent supervisory authority.

Analytics and Third-Party Tools

When you visit our website, your browsing behaviour may be statistically evaluated. This is mainly carried out using cookies and analytics programs. The analysis of your browsing behaviour is generally anonymous; the browsing behaviour cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You may object to this analysis. We will explain the available options for objecting in this privacy policy.

2. GENERAL INFORMATION AND MANDATORY INFORMATION

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the applicable data protection laws and this privacy policy.

When you use this website, various types of personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmitted over the internet, for example when communicating by email, may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information About the Data Controller

The controller responsible for data processing on this website is:

RG DYNAMICS LTD

Xemxija Park Residence, Triq Piscopo Macedonia

SPB4230, San Pawl Il-Bahar

Malta

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data, such as names, email addresses, or similar information.

Withdrawal of Your Consent to Data Processing

Many data-processing operations are only possible with your express consent. You may withdraw consent that you have already granted at any time. An informal notification by email is sufficient. The lawfulness of data processing carried out before the withdrawal remains unaffected by the withdrawal.

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of data protection law, the affected person has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the state data protection officer of the federal state in which our company has its registered office. A list of data protection officers and their contact details is available at:

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

Right to Data Portability

You have the right to receive data that we process automatically on the basis of your consent or in fulfilment of a contract, either for yourself or for a third party, in a commonly used, machine-readable format. Where you request the direct transfer of the data to another controller, this will only be carried out where technically feasible.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operator, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the browser address bar changing from “http://” to “https://” and by the padlock symbol in your browser bar.

When SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Encrypted Payment Transactions on This Website

Where, following the conclusion of a paid contract, you are required to provide us with your payment details, such as a bank account number for a direct debit authorisation, this data is required to process the payment.

Payment transactions using common payment methods, including Visa, MasterCard, and direct debit, are carried out exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the browser address bar changing from “http://” to “https://” and by the padlock symbol in your browser bar.

When communication is encrypted, the payment data that you transmit to us cannot be read by third parties.

Access, Restriction, and Deletion

Within the scope of the applicable legal provisions, you have the right, at any time and free of charge, to obtain information about your stored personal data, its source and recipients, and the purpose of the data processing. Where applicable, you also have the right to request the correction, restriction, or deletion of this data. You may contact us at any time using the address stated in the Legal Notice regarding this or any other questions relating to personal data.

Objection to Promotional Emails

We hereby object to the use of contact details published as part of our legal notice obligations for sending unsolicited advertising and informational materials. The operators of this website expressly reserve the right to take legal action in the event of unsolicited promotional information being sent, for example through spam emails.

3. DATA COLLECTION ON OUR WEBSITE

Some of our web pages use cookies. Cookies do not harm your computer and do not contain viruses. Cookies help make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are known as “session cookies.” They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognise your browser the next time you visit our website.

You can configure your browser to notify you when cookies are set and to permit cookies only in individual cases, to exclude the acceptance of cookies in certain cases or in general, and to activate the automatic deletion of cookies when the browser is closed. Disabling cookies may limit the functionality of this website.

Cookies that are required to carry out electronic communications or to provide certain functions requested by you, such as a shopping-cart function, are stored on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimised provision of its services. Where other cookies, such as cookies used to analyse your browsing behaviour, are stored, these are addressed separately in this privacy policy.

Server Log Files

The website provider automatically collects and stores information in server log files, which your browser automatically transmits to us. This information includes:

Browser type and browser version

Operating system used

Referrer URL

Hostname of the accessing computer

Time of the server request

IP address

This data is not combined with data from other sources.

The legal basis for data processing is Article 6(1)(f) GDPR, which permits the processing of data for the performance of a contract or for steps taken prior to entering into a contract.

Contact Form

When you submit an enquiry through our contact form, the information you provide in the form, including the contact details entered there, will be stored by us for the purpose of processing your enquiry and dealing with any follow-up questions. We will not share this data without your consent.

The data entered into the contact form is therefore processed exclusively on the basis of your consent under Article 6(1)(a) GDPR. You may withdraw this consent at any time. An informal notification by email is sufficient. The lawfulness of the data-processing operations carried out before the withdrawal remains unaffected by the withdrawal.

The data entered by you in the contact form will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies, for example after your enquiry has been fully processed. Mandatory statutory provisions, particularly retention periods, remain unaffected.

Registration on This Website

You may register on our website in order to use additional functions. We use the data entered during registration only for the purpose of providing the respective offer or service for which you registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.

For important changes, such as changes to the scope of the service or technically necessary changes, we use the email address provided during registration to inform you.

The data entered during registration is processed on the basis of your consent under Article 6(1)(a) GDPR. You may withdraw consent that you have granted at any time. An informal notification by email is sufficient. The lawfulness of data processing already carried out remains unaffected by the withdrawal.

The data collected during registration will be stored by us for as long as you remain registered on our website and will then be deleted. Statutory retention periods remain unaffected.

Processing of Data — Customer and Contract Data

We collect, process, and use personal data only to the extent necessary to establish, define the content of, or modify the legal relationship between us and you. This is carried out on the basis of Article 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or for steps taken prior to entering into a contract. We collect, process, and use personal data relating to the use of our website only to the extent necessary to enable the user to use the service or for billing purposes.

The customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data Transfer upon Conclusion of a Contract for Services and Digital Content

We transfer personal data to third parties only where this is necessary for the performance of the contract, for example to the financial institution responsible for processing payments.

No further transfer of data will take place, or will only take place where you have expressly consented to the transfer. Your data will not be disclosed to third parties without your express consent, for example for advertising purposes.

The legal basis for data processing is Article 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or for steps taken prior to entering into a contract.

4. ANALYTICS TOOLS AND ADVERTISING

Google Analytics

This website uses functions of the Google Analytics web analytics service. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies.” These are text files that are stored on your computer and allow your use of the website to be analysed. The information generated by the cookie regarding your use of this website is generally transferred to a Google server in the United States and stored there.

Google Analytics cookies are stored on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

IP Anonymisation

We have activated the IP anonymisation function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or other states party to the Agreement on the European Economic Area before being transmitted to the United States. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide the website operator with other services relating to website and internet use. The IP address transmitted by your browser as part of Google Analytics will not be combined with other Google data.

Browser Plugin

You may prevent cookies from being stored by selecting the appropriate settings in your browser software. Please note, however, that in this case you may not be able to use all functions of this website to their full extent. You may also prevent Google from collecting the data generated by the cookie and relating to your use of the website, including your IP address, and from processing this data by downloading and installing the browser plugin available at:

https://tools.google.com/dlpage/gaoptout?hl=de

Objecting to Data Collection

You may prevent Google Analytics from collecting your data by clicking the following link. An opt-out cookie will be set, preventing your data from being collected during future visits to this website: Disable Google Analytics.

More information about how Google Analytics handles user data can be found in Google’s privacy policy:

https://support.google.com/analytics/answer/6004245?hl=de

Data Processing Agreement

We have entered into a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.

Demographic Features in Google Analytics

This website uses the “demographic features” function of Google Analytics. This allows reports to be generated containing information about the age, gender, and interests of website visitors. This data originates from interest-based advertising by Google and from visitor data provided by third parties. This data cannot be attributed to a specific individual. You can deactivate this function at any time through the advertising settings in your Google account or generally prohibit Google Analytics from collecting your data as described under “Objecting to Data Collection.”

WordPress Stats

This website uses the WordPress Stats tool to statistically analyse visitor access. The provider is Automattic Inc., 60 29th Street #343, San Francisco, CA 94110-4929, USA.

WordPress Stats uses cookies that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookies regarding the use of our website is stored on servers in the United States. Your IP address is anonymised after processing and before storage.

“WordPress Stats” cookies remain on your device until you delete them.

“WordPress Stats” cookies are stored on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in the anonymised analysis of user behaviour in order to optimise both its website and its advertising.

You may configure your browser to notify you when cookies are set and to permit cookies only in individual cases, to exclude the acceptance of cookies in certain cases or in general, and to activate the automatic deletion of cookies when the browser is closed. Disabling cookies may limit the functionality of our website.

You may object to the future collection and use of your data by setting an opt-out cookie in your browser through the following link:

https://www.quantcast.com/opt-out/

If you delete the cookies on your computer, you will need to set the opt-out cookie again.

Google Analytics Remarketing

Our websites use the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

This function makes it possible to link advertising audiences created through Google Analytics Remarketing with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based and personalised advertising messages that were adapted to you on one device, such as a mobile phone, based on your previous browsing and usage behaviour may also be displayed on another of your devices, such as a tablet or computer.

Where you have granted the appropriate consent, Google links your web and app browsing history with your Google account for this purpose. This allows the same personalised advertising messages to be displayed on every device on which you sign in with your Google account.

To support this function, Google Analytics records Google-authenticated user IDs that are temporarily linked with our Google Analytics data in order to define and create audiences for cross-device advertising.

You may permanently object to cross-device remarketing or targeting by disabling personalised advertising in your Google account at:

https://www.google.com/settings/ads/onweb/

The aggregation of the collected data in your Google account takes place exclusively on the basis of your consent, which you may grant to or withdraw from Google under Article 6(1)(a) GDPR. For data-collection operations that are not combined within your Google account, for example because you do not have a Google account or have objected to the combination, the collection of data is based on Article 6(1)(f) GDPR. The legitimate interest arises from the website operator’s interest in the anonymised analysis of website visitors for advertising purposes.

Further information and the applicable data protection provisions can be found in Google’s privacy policy:

https://www.google.com/policies/technologies/ads/

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, we use conversion tracking. When you click on an advertisement placed by Google, a conversion-tracking cookie is set. Cookies are small text files stored by the internet browser on the user’s computer. These cookies expire after 30 days and are not used to identify users personally. If the user visits certain pages of this website before the cookie expires, Google and we can recognise that the user clicked on the advertisement and was redirected to this page.

Each Google AdWords customer receives a different cookie. Cookies cannot be tracked across the websites of AdWords customers. The information collected through the conversion cookie is used to generate conversion statistics for AdWords customers who have chosen to use conversion tracking. Customers are informed of the total number of users who clicked on their advertisement and were redirected to a page containing a conversion-tracking tag. However, they do not receive any information that can be used to identify users personally. If you do not wish to participate in tracking, you can object to this use by disabling the Google conversion-tracking cookie through the user settings in your internet browser. You will then not be included in the conversion-tracking statistics.

“Conversion cookies” are stored on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

More information about Google AdWords and Google conversion tracking can be found in Google’s privacy policy:

https://www.google.de/policies/privacy/

Facebook Pixel

For conversion measurement, our website uses the visitor action pixel provided by Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).

This allows the behaviour of website visitors to be tracked after they have been redirected to the provider’s website by clicking on a Facebook advertisement. This makes it possible to evaluate the effectiveness of Facebook advertisements for statistical and market-research purposes and to optimise future advertising measures.

The data collected is anonymous to us as the operator of this website, and we cannot draw conclusions about the identity of users. However, the data is stored and processed by Facebook, meaning that it may be linked to the relevant user profile and Facebook may use the data for its own advertising purposes in accordance with Facebook’s data-use policy. This may allow Facebook to display advertisements both on Facebook and on websites outside Facebook. We, as the website operator, cannot influence this use of the data.

Further information on protecting your privacy can be found in Facebook’s privacy notice:

https://www.facebook.com/about/privacy/

You can also disable the “Custom Audiences” remarketing function in the advertising settings at:

https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

You must be logged in to Facebook to do so.

If you do not have a Facebook account, you can disable usage-based advertising by Facebook through the website of the European Interactive Digital Advertising Alliance:

http://www.youronlinechoices.com/de/praferenzmanagement/

Disable Facebook Pixel — not recommended

5. NEWSLETTER

Newsletter Data

To subscribe to the newsletter offered on this website, we require your email address and information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No additional data is collected, or is collected only on a voluntary basis. We use this data exclusively to send the requested information and do not disclose it to third parties.

The data entered into the newsletter subscription form is processed exclusively on the basis of your consent under Article 6(1)(a) GDPR. You may withdraw the consent granted for storing the data and email address and for using the email address to send the newsletter at any time, for example through the “unsubscribe” link in the newsletter. The lawfulness of data-processing operations already carried out remains unaffected by the withdrawal.

The data that you provide to us for the purpose of receiving the newsletter will be stored until you unsubscribe from the newsletter and will be deleted after you unsubscribe. Data stored by us for other purposes, such as email addresses for a members’ area, remains unaffected.

GetResponse

This website uses GetResponse services to send newsletters. The provider is GetResponse Sp. z o.o., with its registered office in Gdansk, Poland, ul. Arkonska 6, A3, 80-387 Gdansk, commercial register number (KRS): 0000187388, VAT identification number: 9581468984.

GetResponse is a service that can be used, among other things, to organise and analyse the distribution of newsletters. When you enter data for the purpose of subscribing to the newsletter, such as your email address, this data is stored on GetResponse servers at its headquarters in Poland.

GetResponse allows us to analyse our newsletter campaigns. When you open an email sent using MailChimp, a file contained in the email, known as a web beacon, connects to GetResponse’s servers. This makes it possible to determine whether a newsletter message was opened and which links, where applicable, were clicked. Technical information is also collected, such as the time of access, IP address, browser type, and operating system. This information cannot be attributed to the individual newsletter recipient. It is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses may be used to adapt future newsletters more effectively to recipients’ interests.

If you do not want your use to be analysed by GetResponse, you must unsubscribe from the newsletter. We provide a corresponding link in every newsletter message. You may also unsubscribe from the newsletter directly on the website.

Data processing is based on your consent under Article 6(1)(a) GDPR. You may withdraw this consent at any time by unsubscribing from the newsletter. The lawfulness of data-processing operations already carried out remains unaffected by the withdrawal.

The data that you provide to us for the purpose of receiving the newsletter will be stored until you unsubscribe and will then be deleted from both our servers and GetResponse’s servers. Data stored by us for other purposes, such as email addresses for a members’ area, remains unaffected.

Further details can be found in MailChimp’s privacy policy at:

https://www.getresponse.de/email-marketing/legal/datenschutz.html

Conclusion of a Data Processing Agreement

We have entered into a data processing agreement with GetResponse under which GetResponse is required to protect our customers’ data and not disclose it to third parties. This agreement can be viewed at the following link:

6. PLUGINS AND TOOLS

YouTube

Our website uses plugins from YouTube, a website operated by Google. The operator of the website is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit one of our pages containing a YouTube plugin, a connection is established with YouTube’s servers. The YouTube server is informed which of our pages you visited.

If you are logged in to your YouTube account, you allow YouTube to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of presenting our online content in an appealing manner. This constitutes a legitimate interest within the meaning of Article 6(1)(f) GDPR.

Further information about how user data is handled can be found in YouTube’s privacy policy:

https://www.google.de/intl/de/policies/privacy

Vimeo

Our website uses plugins from the Vimeo video portal. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our pages containing a Vimeo plugin, a connection is established with Vimeo’s servers. The Vimeo server is informed which of our pages you visited. Vimeo also receives your IP address. This applies even where you are not logged in to Vimeo or do not have a Vimeo account. The information collected by Vimeo is transmitted to Vimeo’s server in the United States.

If you are logged in to your Vimeo account, you allow Vimeo to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your Vimeo account.

Further information about how user data is handled can be found in Vimeo’s privacy policy:

https://vimeo.com/privacy

Google Web Fonts

This website uses web fonts provided by Google to ensure the consistent display of fonts. When you access a page, your browser loads the required web fonts into its browser cache so that text and fonts can be displayed correctly.

For this purpose, the browser you use must establish a connection with Google’s servers. This informs Google that our website was accessed through your IP address. Google Web Fonts are used in the interest of presenting our online content in a consistent and appealing manner. This constitutes a legitimate interest within the meaning of Article 6(1)(f) GDPR.

If your browser does not support web fonts, a standard font from your computer will be used.

Further information about Google Web Fonts is available at:

https://developers.google.com/fonts/faq

Google’s privacy policy is available at:

https://www.google.com/policies/privacy/